Product & Service
Reviews from customers and partners
NGV has become more and more popular brand-name in banking and finance IT industry, especially with eFund product which is now broadly used by over 400 PCFs in 33 provinces, and with mFinance product which is used by most microfinance institutions. The solution helps to yield better management of PCF and MFI, time and cost saving as well as enhances financial transparency. This not only make PCFs and MFIs good but also assists the State Bank in macro and remote monitoring of PCF, MFI at localities as well as nation-wide.
mFinance Software Solution of NGV has been accessed as best solution for Mirofinance company and NGV’s customer care and maintenance services was also considered as fairly good. mFinance was designed rationally and in compliance with operational practices which enable the manager and users spend not so much time in customer management.
We are quite happy with your eagerness and quality of project implementation. eFund facilitates us accommodate financial management, transaction executions and especially address issues of data protection and security, data updates and export, quite conveniently and accurately. Particularly, NGV introduced a logical and scientific methodology of project implementation with enthusiastic and supportive team in monitoring and incident-handling during application of solution.
I have observed the development of NGV since 2009 and personally I feel proud of NGV’s staff in particular and of Vietnamese software providers in general. NGV has efficiently deployed technical solutions and supported us profoundly to clear our practical business issues. In addition, NGV owns a good team of strong operational and legal background which enables them become so flexible and dynamic in customizing the proposed system’s functions to fit our business at rational costs.
In fact, eFund basically satisfies all our requirements. Application of eFund enables us to shorten transaction time and is great support for report generation. This differs from old AV solution where all reports were manually consolidated and it was quite time and effort consuming. eFund also made us feel more confident on correctness of the data as well as our staff’s performance. We are able to win the trust and confidence of our customer too. Altogether help to boost up our image. In the near future, we plan to expand more our branches so we do hope to continue cooperation with NGV as it is NGV who help us to increase our value in the eyes of our customers.
Handling the jobs with eFund is much more easier than before. Fluent flow of transactions, good quality of support services from NGV helps us to become as we are now. Application of IT technology may help to reduce the time of transaction; volume of human resources as well as to enhance the image of our organization to our customers.
There are some reasons that leads to our satisfaction for eFund of NGV may include: Cut down human resource, Shorten the time of transaction, Convenience to serve the end customers, Easy to manipulate, Reasonable price, Bring about higher performance.
We launched this since 2012. We found that this solution is quick and correct, user-friendly at very convenient price. eFund helps us a lot. We are particularly happy with NGV supporting team who are quite professional and prompt.
Application of eFund contributed to our development as well as drove us to change into more professional ways of running our business. We are so pleased with NGV’s staff. You are so enthusiastic and truthful. We have never felt that we are disturbing you. This should be core of customer service which any enterprise has to follow.
I found that eFund is much more convenient than our former software. We found so confident to work in this solution. I highly appreciate your valuable support as well as your eager, prompt and smiling support.
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